{"id":723,"date":"2025-07-31T06:47:14","date_gmt":"2025-07-31T06:47:14","guid":{"rendered":"https:\/\/lazo.kr\/faq\/"},"modified":"2025-08-26T08:45:05","modified_gmt":"2025-08-26T08:45:05","slug":"faq","status":"publish","type":"page","link":"https:\/\/lazo.kr\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"[vc_row type=&#8221;full_width_content&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; bottom_padding=&#8221;100&#8243; bottom_padding_tablet=&#8221;70&#8243; bottom_padding_phone=&#8221;50&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column top_padding_desktop=&#8221;150&#8243; constrain_group_100=&#8221;yes&#8221; bottom_padding_desktop=&#8221;150&#8243; top_padding_tablet=&#8221;100&#8243; constrain_group_102=&#8221;yes&#8221; bottom_padding_tablet=&#8221;100&#8243; top_padding_phone=&#8221;60&#8243; constrain_group_104=&#8221;yes&#8221; bottom_padding_phone=&#8221;60&#8243; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;10px&#8221; centered_text=&#8221;true&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; background_image=&#8221;166&#8243; background_image_position=&#8221;center center&#8221; background_image_stacking=&#8221;default&#8221; enable_bg_scale=&#8221;true&#8221; background_image_loading=&#8221;default&#8221; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; color_overlay=&#8221;#FFFFFF7A&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;advanced&#8221; gradient_type=&#8221;default&#8221;][nectar_responsive_text inherited_font_style=&#8221;default&#8221; text_color=&#8221;#000000&#8243; text_direction=&#8221;default&#8221;]\n<h1><strong style=\"font-weight: 800;\">FAQ<\/strong><\/h1>\n[\/nectar_responsive_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; bottom_padding=&#8221;30&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; disable_element=&#8221;yes&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; centered_text=&#8221;true&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;default&#8221; gradient_type=&#8221;default&#8221;][nectar_responsive_text inherited_font_style=&#8221;default&#8221; text_direction=&#8221;default&#8221;]\n<h2><strong>FAQ<\/strong><\/h2>\n[\/nectar_responsive_text][\/vc_column][\/vc_row][vc_row type=&#8221;in_container&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; bottom_padding=&#8221;70&#8243; left_padding_desktop=&#8221;50&#8243; constrain_group_2=&#8221;yes&#8221; right_padding_desktop=&#8221;50&#8243; bottom_padding_tablet=&#8221;50&#8243; left_padding_tablet=&#8221;0&#8243; constrain_group_4=&#8221;yes&#8221; right_padding_tablet=&#8221;0&#8243; bottom_padding_phone=&#8221;30&#8243; left_padding_phone=&#8221;0&#8243; constrain_group_6=&#8221;yes&#8221; right_padding_phone=&#8221;0&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column top_padding_desktop=&#8221;50&#8243; constrain_group_100=&#8221;yes&#8221; bottom_padding_desktop=&#8221;50&#8243; left_padding_desktop=&#8221;50&#8243; constrain_group_101=&#8221;yes&#8221; right_padding_desktop=&#8221;50&#8243; top_padding_tablet=&#8221;30&#8243; constrain_group_102=&#8221;yes&#8221; bottom_padding_tablet=&#8221;30&#8243; left_padding_tablet=&#8221;15&#8243; constrain_group_103=&#8221;yes&#8221; right_padding_tablet=&#8221;15&#8243; top_padding_phone=&#8221;30&#8243; constrain_group_104=&#8221;yes&#8221; bottom_padding_phone=&#8221;30&#8243; left_padding_phone=&#8221;15&#8243; constrain_group_105=&#8221;yes&#8221; right_padding_phone=&#8221;15&#8243; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color=&#8221;#FFFFFF&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;small_depth&#8221; column_border_radius=&#8221;5px&#8221; column_link_target=&#8221;_self&#8221; column_position=&#8221;default&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221; column_padding_type=&#8221;advanced&#8221; gradient_type=&#8221;default&#8221;][toggles style=&#8221;minimal&#8221; accordion=&#8221;true&#8221; accordion_starting_functionality=&#8221;default&#8221;][toggle color=&#8221;Default&#8221; heading_tag=&#8221;h4&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What is the minimum order quantity?&#8221;]<div class=\"nectar-fancy-ul font_size_desktop_20px font_size_tablet_18px font_size_phone_16px font_line_height_1-4\" data-list-icon=\"icon-salient-thin-line\" data-animation=\"false\" data-animation-delay=\"0\" data-color=\"accent-color\" data-spacing=\"10px\" data-alignment=\"left\"> \n<ul style=\"margin-bottom: 0;\">\n<li><strong>Instant Ramen Cooker :<\/strong> From 1 unit<\/li>\n<li><strong>Dedicated Cooking Container :<\/strong> From 1 box<\/li>\n<\/ul>\n <\/div>[\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;h4&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;Who is responsible for shipping costs?&#8221;]<div class=\"nectar-fancy-ul font_size_desktop_20px font_size_tablet_18px font_size_phone_16px font_line_height_1-4\" data-list-icon=\"icon-salient-thin-line\" data-animation=\"false\" data-animation-delay=\"0\" data-color=\"accent-color\" data-spacing=\"10px\" data-alignment=\"left\"> \n<ul style=\"margin-bottom: 0;\">\n<li>The buyer (importer) bears the shipping cost. (EXW \u2013 Ex Works)<\/li>\n<\/ul>\n <\/div>[\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;h4&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;What is the delivery lead time?&#8221;][vc_column_text css=&#8221;&#8221; text_direction=&#8221;default&#8221;]\n<table class=\"faq-table\">\n<tbody>\n<tr class=\"title\">\n<td>Type<\/td>\n<td>Quantity<\/td>\n<td>Delivery Period<\/td>\n<\/tr>\n<tr>\n<td class=\"sub-title\" rowspan=\"2\">Instant Ramen Cooker<\/td>\n<td>Less than 30 units<\/td>\n<td>Ships immediately upon order<\/td>\n<\/tr>\n<tr>\n<td>30 units or more<\/td>\n<td>Ships within 1 month of order<\/td>\n<\/tr>\n<tr>\n<td class=\"sub-title\" rowspan=\"2\">Cooking Containers<\/td>\n<td>Less than 30 boxes<\/td>\n<td>Ships immediately upon order<\/td>\n<\/tr>\n<tr>\n<td>30 boxes or more<\/td>\n<td>Ships within 1 month of order<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n[\/vc_column_text][\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;h4&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;How is after-sales service (A\/S) handled?&#8221;]<div class=\"nectar-fancy-ul font_size_desktop_20px font_size_tablet_18px font_size_phone_16px font_line_height_1-4\" data-list-icon=\"icon-salient-thin-line\" data-animation=\"false\" data-animation-delay=\"0\" data-color=\"accent-color\" data-spacing=\"10px\" data-alignment=\"left\"> \n<h5 style=\"font-weight: 600;\">[Export]<\/h5>\n<ul style=\"margin-bottom: 0;\">\n<li>The importer is responsible. (Instant ramen cookers are designed for easy replacement of defective parts.)<\/li>\n<li>IDEA provides instructional videos to support part replacements and A\/S.<\/li>\n<li>Parts are available for purchase.<\/li>\n<\/ul>\n <\/div>[divider line_type=&#8221;No Line&#8221; custom_height=&#8221;40&#8243; custom_height_phone=&#8221;15&#8243; custom_height_tablet=&#8221;20&#8243;]<div class=\"nectar-fancy-ul font_size_desktop_20px font_size_tablet_18px font_size_phone_16px font_line_height_1-4\" data-list-icon=\"icon-salient-thin-line\" data-animation=\"false\" data-animation-delay=\"0\" data-color=\"accent-color\" data-spacing=\"10px\" data-alignment=\"left\"> \n<h5 style=\"font-weight: 600;\">[Domestic]<\/h5>\n<ul style=\"margin-bottom: 0;\">\n<li>We do not accept returns due to a change of mind.<\/li>\n<li>In case of product defects, a 1-year free A\/S is provided.<\/li>\n<li>For issues caused by user negligence during use, A\/S is charged.<\/li>\n<li>Filters must be replaced regularly. A\/S due to failure to replace filters is charged.<\/li>\n<\/ul>\n <\/div>[\/toggle][toggle color=&#8221;Default&#8221; heading_tag=&#8221;h4&#8243; heading_tag_functionality=&#8221;default&#8221; title=&#8221;If you order more than 30,000 containers, we offer custom printing with your desired design.&#8221;]<div class=\"nectar-fancy-ul font_size_desktop_20px font_size_tablet_18px font_size_phone_16px font_line_height_1-4\" data-list-icon=\"icon-salient-thin-line\" data-animation=\"false\" data-animation-delay=\"0\" data-color=\"accent-color\" data-spacing=\"10px\" data-alignment=\"left\"> \n<ul style=\"margin-bottom: 0;\">\n<li>Design must be provided by the customer.<\/li>\n<li>Printing is done in two colors. (Additional charges apply for each extra color.)<\/li>\n<li>Custom manufacturing takes about one month from design confirmation to delivery.<\/li>\n<\/ul>\n <\/div>[\/toggle][\/toggles][vc_row_inner column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; top_padding=&#8221;10&#8243; text_align=&#8221;left&#8221; row_position=&#8221;default&#8221; row_position_tablet=&#8221;inherit&#8221; row_position_phone=&#8221;inherit&#8221; overflow=&#8221;visible&#8221; pointer_events=&#8221;all&#8221;][vc_column_inner column_padding=&#8221;no-extra-padding&#8221; column_padding_tablet=&#8221;inherit&#8221; column_padding_phone=&#8221;inherit&#8221; column_padding_position=&#8221;all&#8221; column_element_direction_desktop=&#8221;default&#8221; column_element_spacing=&#8221;default&#8221; desktop_text_alignment=&#8221;default&#8221; tablet_text_alignment=&#8221;default&#8221; phone_text_alignment=&#8221;default&#8221; background_color_opacity=&#8221;1&#8243; background_hover_color_opacity=&#8221;1&#8243; column_backdrop_filter=&#8221;none&#8221; column_shadow=&#8221;none&#8221; column_border_radius=&#8221;none&#8221; column_link_target=&#8221;_self&#8221; overflow=&#8221;visible&#8221; gradient_direction=&#8221;left_to_right&#8221; overlay_strength=&#8221;0.3&#8243; width=&#8221;1\/1&#8243; tablet_width_inherit=&#8221;default&#8221; animation_type=&#8221;default&#8221; bg_image_animation=&#8221;none&#8221; border_type=&#8221;simple&#8221; column_border_width=&#8221;none&#8221; column_border_style=&#8221;solid&#8221;][nectar_responsive_text inherited_font_style=&#8221;default&#8221; text_direction=&#8221;default&#8221;]\n<h4><strong>For orders of 100 or more ramen cookers, we offer language customization of the control panel according to the customer\u2019s preference.<\/strong><\/h4>\n[\/nectar_responsive_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=&#8221;full_width_content&#8221; full_screen_row_position=&#8221;middle&#8221; column_margin=&#8221;default&#8221; column_direction=&#8221;default&#8221; column_direction_tablet=&#8221;default&#8221; column_direction_phone=&#8221;default&#8221; scene_position=&#8221;center&#8221; bottom_padding=&#8221;100&#8243; bottom_padding_tablet=&#8221;70&#8243; bottom_padding_phone=&#8221;50&#8243; text_color=&#8221;dark&#8221; text_align=&#8221;left&#8221; row_border_radius=&#8221;none&#8221; row_border_radius_applies=&#8221;bg&#8221; overflow=&#8221;visible&#8221; overlay_strength=&#8221;0.3&#8243; gradient_direction=&#8221;left_to_right&#8221; shape_divider_position=&#8221;bottom&#8221; bg_image_animation=&#8221;none&#8221; gradient_type=&#8221;default&#8221; shape_type=&#8221;&#8221;][vc_column top_padding_desktop=&#8221;150&#8243; constrain_group_100=&#8221;yes&#8221; bottom_padding_desktop=&#8221;150&#8243; top_padding_tablet=&#8221;100&#8243; constrain_group_102=&#8221;yes&#8221; bottom_padding_tablet=&#8221;100&#8243; top_padding_phone=&#8221;60&#8243; constrain_group_104=&#8221;yes&#8221;&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-723","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/lazo.kr\/en\/wp-json\/wp\/v2\/pages\/723","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lazo.kr\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lazo.kr\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lazo.kr\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lazo.kr\/en\/wp-json\/wp\/v2\/comments?post=723"}],"version-history":[{"count":2,"href":"https:\/\/lazo.kr\/en\/wp-json\/wp\/v2\/pages\/723\/revisions"}],"predecessor-version":[{"id":865,"href":"https:\/\/lazo.kr\/en\/wp-json\/wp\/v2\/pages\/723\/revisions\/865"}],"wp:attachment":[{"href":"https:\/\/lazo.kr\/en\/wp-json\/wp\/v2\/media?parent=723"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}