{"id":1277,"date":"2025-07-31T06:47:14","date_gmt":"2025-07-31T06:47:14","guid":{"rendered":"https:\/\/lazo.kr\/faq\/"},"modified":"2025-09-04T06:00:19","modified_gmt":"2025-09-04T06:00:19","slug":"faq","status":"publish","type":"page","link":"https:\/\/lazo.kr\/es\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"[vc_row type=\u00bbfull_width_content\u00bb full_screen_row_position=\u00bbmiddle\u00bb column_margin=\u00bbdefault\u00bb column_direction=\u00bbdefault\u00bb column_direction_tablet=\u00bbdefault\u00bb column_direction_phone=\u00bbdefault\u00bb scene_position=\u00bbcenter\u00bb bottom_padding=\u00bb100&#8243; bottom_padding_tablet=\u00bb70&#8243; bottom_padding_phone=\u00bb50&#8243; text_color=\u00bbdark\u00bb text_align=\u00bbleft\u00bb row_border_radius=\u00bbnone\u00bb row_border_radius_applies=\u00bbbg\u00bb overflow=\u00bbvisible\u00bb overlay_strength=\u00bb0.3&#8243; gradient_direction=\u00bbleft_to_right\u00bb shape_divider_position=\u00bbbottom\u00bb bg_image_animation=\u00bbnone\u00bb gradient_type=\u00bbdefault\u00bb shape_type=\u00bb\u00bb][vc_column top_padding_desktop=\u00bb150&#8243; constrain_group_100=\u00bbyes\u00bb bottom_padding_desktop=\u00bb150&#8243; top_padding_tablet=\u00bb100&#8243; constrain_group_102=\u00bbyes\u00bb bottom_padding_tablet=\u00bb100&#8243; top_padding_phone=\u00bb60&#8243; constrain_group_104=\u00bbyes\u00bb bottom_padding_phone=\u00bb60&#8243; column_element_direction_desktop=\u00bbdefault\u00bb column_element_spacing=\u00bb10px\u00bb centered_text=\u00bbtrue\u00bb desktop_text_alignment=\u00bbdefault\u00bb tablet_text_alignment=\u00bbdefault\u00bb phone_text_alignment=\u00bbdefault\u00bb background_color_opacity=\u00bb1&#8243; background_hover_color_opacity=\u00bb1&#8243; background_image=\u00bb166&#8243; background_image_position=\u00bbcenter center\u00bb background_image_stacking=\u00bbdefault\u00bb enable_bg_scale=\u00bbtrue\u00bb background_image_loading=\u00bbdefault\u00bb column_backdrop_filter=\u00bbnone\u00bb column_shadow=\u00bbnone\u00bb column_border_radius=\u00bbnone\u00bb column_link_target=\u00bb_self\u00bb column_position=\u00bbdefault\u00bb color_overlay=\u00bb#FFFFFF7A\u00bb gradient_direction=\u00bbleft_to_right\u00bb overlay_strength=\u00bb0.3&#8243; width=\u00bb1\/1&#8243; tablet_width_inherit=\u00bbdefault\u00bb animation_type=\u00bbdefault\u00bb bg_image_animation=\u00bbnone\u00bb border_type=\u00bbsimple\u00bb column_border_width=\u00bbnone\u00bb column_border_style=\u00bbsolid\u00bb column_padding_type=\u00bbadvanced\u00bb gradient_type=\u00bbdefault\u00bb][nectar_responsive_text inherited_font_style=\u00bbdefault\u00bb text_color=\u00bb#000000&#8243; text_direction=\u00bbdefault\u00bb]\n<h1><strong style=\"font-weight: 800;\">FAQ<\/strong><\/h1>\n[\/nectar_responsive_text][\/vc_column][\/vc_row][vc_row type=\u00bbin_container\u00bb full_screen_row_position=\u00bbmiddle\u00bb column_margin=\u00bbdefault\u00bb column_direction=\u00bbdefault\u00bb column_direction_tablet=\u00bbdefault\u00bb column_direction_phone=\u00bbdefault\u00bb scene_position=\u00bbcenter\u00bb bottom_padding=\u00bb30&#8243; text_color=\u00bbdark\u00bb text_align=\u00bbleft\u00bb row_border_radius=\u00bbnone\u00bb row_border_radius_applies=\u00bbbg\u00bb overflow=\u00bbvisible\u00bb disable_element=\u00bbyes\u00bb overlay_strength=\u00bb0.3&#8243; gradient_direction=\u00bbleft_to_right\u00bb shape_divider_position=\u00bbbottom\u00bb bg_image_animation=\u00bbnone\u00bb gradient_type=\u00bbdefault\u00bb shape_type=\u00bb\u00bb][vc_column column_padding=\u00bbno-extra-padding\u00bb column_padding_tablet=\u00bbinherit\u00bb column_padding_phone=\u00bbinherit\u00bb column_padding_position=\u00bball\u00bb column_element_direction_desktop=\u00bbdefault\u00bb column_element_spacing=\u00bbdefault\u00bb centered_text=\u00bbtrue\u00bb desktop_text_alignment=\u00bbdefault\u00bb tablet_text_alignment=\u00bbdefault\u00bb phone_text_alignment=\u00bbdefault\u00bb background_color_opacity=\u00bb1&#8243; background_hover_color_opacity=\u00bb1&#8243; column_backdrop_filter=\u00bbnone\u00bb column_shadow=\u00bbnone\u00bb column_border_radius=\u00bbnone\u00bb column_link_target=\u00bb_self\u00bb column_position=\u00bbdefault\u00bb gradient_direction=\u00bbleft_to_right\u00bb overlay_strength=\u00bb0.3&#8243; width=\u00bb1\/1&#8243; tablet_width_inherit=\u00bbdefault\u00bb animation_type=\u00bbdefault\u00bb bg_image_animation=\u00bbnone\u00bb border_type=\u00bbsimple\u00bb column_border_width=\u00bbnone\u00bb column_border_style=\u00bbsolid\u00bb column_padding_type=\u00bbdefault\u00bb gradient_type=\u00bbdefault\u00bb][nectar_responsive_text inherited_font_style=\u00bbdefault\u00bb text_direction=\u00bbdefault\u00bb]\n<h2><strong>FAQ<\/strong><\/h2>\n[\/nectar_responsive_text][\/vc_column][\/vc_row][vc_row type=\u00bbin_container\u00bb full_screen_row_position=\u00bbmiddle\u00bb column_margin=\u00bbdefault\u00bb column_direction=\u00bbdefault\u00bb column_direction_tablet=\u00bbdefault\u00bb column_direction_phone=\u00bbdefault\u00bb scene_position=\u00bbcenter\u00bb bottom_padding=\u00bb70&#8243; left_padding_desktop=\u00bb50&#8243; constrain_group_2=\u00bbyes\u00bb right_padding_desktop=\u00bb50&#8243; bottom_padding_tablet=\u00bb50&#8243; left_padding_tablet=\u00bb0&#8243; constrain_group_4=\u00bbyes\u00bb right_padding_tablet=\u00bb0&#8243; bottom_padding_phone=\u00bb30&#8243; left_padding_phone=\u00bb0&#8243; constrain_group_6=\u00bbyes\u00bb right_padding_phone=\u00bb0&#8243; text_color=\u00bbdark\u00bb text_align=\u00bbleft\u00bb row_border_radius=\u00bbnone\u00bb row_border_radius_applies=\u00bbbg\u00bb overflow=\u00bbvisible\u00bb overlay_strength=\u00bb0.3&#8243; gradient_direction=\u00bbleft_to_right\u00bb shape_divider_position=\u00bbbottom\u00bb bg_image_animation=\u00bbnone\u00bb gradient_type=\u00bbdefault\u00bb shape_type=\u00bb\u00bb][vc_column top_padding_desktop=\u00bb50&#8243; constrain_group_100=\u00bbyes\u00bb bottom_padding_desktop=\u00bb50&#8243; left_padding_desktop=\u00bb50&#8243; constrain_group_101=\u00bbyes\u00bb right_padding_desktop=\u00bb50&#8243; top_padding_tablet=\u00bb30&#8243; constrain_group_102=\u00bbyes\u00bb bottom_padding_tablet=\u00bb30&#8243; left_padding_tablet=\u00bb15&#8243; constrain_group_103=\u00bbyes\u00bb right_padding_tablet=\u00bb15&#8243; top_padding_phone=\u00bb30&#8243; constrain_group_104=\u00bbyes\u00bb bottom_padding_phone=\u00bb30&#8243; left_padding_phone=\u00bb15&#8243; constrain_group_105=\u00bbyes\u00bb right_padding_phone=\u00bb15&#8243; column_element_direction_desktop=\u00bbdefault\u00bb column_element_spacing=\u00bbdefault\u00bb desktop_text_alignment=\u00bbdefault\u00bb tablet_text_alignment=\u00bbdefault\u00bb phone_text_alignment=\u00bbdefault\u00bb background_color=\u00bb#FFFFFF\u00bb background_color_opacity=\u00bb1&#8243; background_hover_color_opacity=\u00bb1&#8243; column_backdrop_filter=\u00bbnone\u00bb column_shadow=\u00bbsmall_depth\u00bb column_border_radius=\u00bb5px\u00bb column_link_target=\u00bb_self\u00bb column_position=\u00bbdefault\u00bb gradient_direction=\u00bbleft_to_right\u00bb overlay_strength=\u00bb0.3&#8243; width=\u00bb1\/1&#8243; tablet_width_inherit=\u00bbdefault\u00bb animation_type=\u00bbdefault\u00bb bg_image_animation=\u00bbnone\u00bb border_type=\u00bbsimple\u00bb column_border_width=\u00bbnone\u00bb column_border_style=\u00bbsolid\u00bb column_padding_type=\u00bbadvanced\u00bb gradient_type=\u00bbdefault\u00bb][toggles style=\u00bbminimal\u00bb accordion=\u00bbtrue\u00bb accordion_starting_functionality=\u00bbdefault\u00bb][toggle color=\u00bbDefault\u00bb heading_tag=\u00bbh4&#8243; heading_tag_functionality=\u00bbdefault\u00bb title=\u00bb\u00bfCu\u00e1l es la cantidad m\u00ednima de pedido?\u00bb]<div class=\"nectar-fancy-ul font_size_desktop_20px font_size_tablet_18px font_size_phone_16px font_line_height_1-4\" data-list-icon=\"icon-salient-thin-line\" data-animation=\"false\" data-animation-delay=\"0\" data-color=\"accent-color\" data-spacing=\"10px\" data-alignment=\"left\"> \n<ul style=\"margin-bottom: 0;\">\n<li><strong>Cocina instant\u00e1nea de ramen:<\/strong> desde 1 unidad<\/li>\n<li><strong>Recipiente de cocina dedicado:<\/strong> desde 1 caja<\/li>\n<\/ul>\n <\/div>[\/toggle][toggle color=\u00bbDefault\u00bb heading_tag=\u00bbh4&#8243; heading_tag_functionality=\u00bbdefault\u00bb title=\u00bb\u00bfQui\u00e9n es responsable de los costos de env\u00edo?\u00bb]<div class=\"nectar-fancy-ul font_size_desktop_20px font_size_tablet_18px font_size_phone_16px font_line_height_1-4\" data-list-icon=\"icon-salient-thin-line\" data-animation=\"false\" data-animation-delay=\"0\" data-color=\"accent-color\" data-spacing=\"10px\" data-alignment=\"left\"> \n<ul style=\"margin-bottom: 0;\">\n<li>El comprador (importador) asume el costo de env\u00edo. (EXW \u2013 Ex Works)<\/li>\n<\/ul>\n <\/div>[\/toggle][toggle color=\u00bbDefault\u00bb heading_tag=\u00bbh4&#8243; heading_tag_functionality=\u00bbdefault\u00bb title=\u00bb\u00bfCu\u00e1l es el plazo de entrega?\u00bb][vc_column_text css=\u00bb\u00bb text_direction=\u00bbdefault\u00bb]\n<table class=\"faq-table\">\n<tbody>\n<tr class=\"title\">\n<td>Tipo<\/td>\n<td>Cantidad<\/td>\n<td>Plazo de entrega<\/td>\n<\/tr>\n<tr>\n<td class=\"sub-title\" rowspan=\"2\">Cocina instant\u00e1nea de ramen<\/td>\n<td>Menos de 30 unidades<\/td>\n<td>Se env\u00eda inmediatamente despu\u00e9s del pedido<\/td>\n<\/tr>\n<tr>\n<td>30 unidades o m\u00e1s<\/td>\n<td>Se env\u00eda dentro de 1 mes despu\u00e9s del pedido<\/td>\n<\/tr>\n<tr>\n<td class=\"sub-title\" rowspan=\"2\">Recipientes de cocina<\/td>\n<td>Menos de 30 cajas<\/td>\n<td>Se env\u00eda inmediatamente despu\u00e9s del pedido<\/td>\n<\/tr>\n<tr>\n<td>30 cajas o m\u00e1s<\/td>\n<td>Se env\u00eda dentro de 1 mes despu\u00e9s del pedido<\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n[\/vc_column_text][\/toggle][toggle color=\u00bbDefault\u00bb heading_tag=\u00bbh4&#8243; heading_tag_functionality=\u00bbdefault\u00bb title=\u00bb\u00bfC\u00f3mo se maneja el servicio posventa (A\/S)?\u00bb]<div class=\"nectar-fancy-ul font_size_desktop_20px font_size_tablet_18px font_size_phone_16px font_line_height_1-4\" data-list-icon=\"icon-salient-thin-line\" data-animation=\"false\" data-animation-delay=\"0\" data-color=\"accent-color\" data-spacing=\"10px\" data-alignment=\"left\"> \n<h5 style=\"font-weight: 600;\">[Exportaci\u00f3n]<\/h5>\n<ul style=\"margin-bottom: 0;\">\n<li>El importador es responsable. (Las cocinas instant\u00e1neas de ramen est\u00e1n dise\u00f1adas para facilitar el reemplazo de piezas defectuosas).<\/li>\n<li>IDEA proporciona videos instructivos para apoyar el reemplazo de piezas y el servicio posventa (A\/S).<\/li>\n<li>Las piezas est\u00e1n disponibles para la compra.<\/li>\n<\/ul>\n <\/div>[divider line_type=\u00bbNo Line\u00bb custom_height=\u00bb40&#8243; custom_height_phone=\u00bb15&#8243; custom_height_tablet=\u00bb20&#8243;]<div class=\"nectar-fancy-ul font_size_desktop_20px font_size_tablet_18px font_size_phone_16px font_line_height_1-4\" data-list-icon=\"icon-salient-thin-line\" data-animation=\"false\" data-animation-delay=\"0\" data-color=\"accent-color\" data-spacing=\"10px\" data-alignment=\"left\"> \n<h5 style=\"font-weight: 600;\">[Mercado nacional]<\/h5>\n<ul style=\"margin-bottom: 0;\">\n<li>No aceptamos devoluciones por cambio de opini\u00f3n.<\/li>\n<li>En caso de defectos del producto, se proporciona un a\u00f1o de servicio posventa (A\/S) gratuito.<\/li>\n<li>Para problemas causados por negligencia del usuario durante el uso, el servicio posventa (A\/S) tiene costo.<\/li>\n<li>Los filtros deben reemplazarse regularmente. El servicio posventa (A\/S) por fallas debidas a la falta de reemplazo de filtros tiene costo.<\/li>\n<\/ul>\n <\/div>[\/toggle][toggle color=\u00bbDefault\u00bb heading_tag=\u00bbh4&#8243; heading_tag_functionality=\u00bbdefault\u00bb title=\u00bbSi pide m\u00e1s de 30.000 recipientes, ofrecemos impresi\u00f3n personalizada con el dise\u00f1o que desee.\u00bb]<div class=\"nectar-fancy-ul font_size_desktop_20px font_size_tablet_18px font_size_phone_16px font_line_height_1-4\" data-list-icon=\"icon-salient-thin-line\" data-animation=\"false\" data-animation-delay=\"0\" data-color=\"accent-color\" data-spacing=\"10px\" data-alignment=\"left\"> \n<ul style=\"margin-bottom: 0;\">\n<li>El dise\u00f1o debe ser proporcionado por el cliente.<\/li>\n<li>La impresi\u00f3n se realiza en dos colores. (Se aplican cargos adicionales por cada color extra).<\/li>\n<li>La fabricaci\u00f3n personalizada toma aproximadamente un mes desde la confirmaci\u00f3n del dise\u00f1o hasta la entrega.<\/li>\n<\/ul>\n <\/div>[\/toggle][\/toggles][vc_row_inner column_margin=\u00bbdefault\u00bb column_direction=\u00bbdefault\u00bb column_direction_tablet=\u00bbdefault\u00bb column_direction_phone=\u00bbdefault\u00bb top_padding=\u00bb10&#8243; text_align=\u00bbleft\u00bb row_position=\u00bbdefault\u00bb row_position_tablet=\u00bbinherit\u00bb row_position_phone=\u00bbinherit\u00bb overflow=\u00bbvisible\u00bb pointer_events=\u00bball\u00bb][vc_column_inner column_padding=\u00bbno-extra-padding\u00bb column_padding_tablet=\u00bbinherit\u00bb column_padding_phone=\u00bbinherit\u00bb column_padding_position=\u00bball\u00bb column_element_direction_desktop=\u00bbdefault\u00bb column_element_spacing=\u00bbdefault\u00bb desktop_text_alignment=\u00bbdefault\u00bb tablet_text_alignment=\u00bbdefault\u00bb phone_text_alignment=\u00bbdefault\u00bb background_color_opacity=\u00bb1&#8243; background_hover_color_opacity=\u00bb1&#8243; column_backdrop_filter=\u00bbnone\u00bb column_shadow=\u00bbnone\u00bb column_border_radius=\u00bbnone\u00bb column_link_target=\u00bb_self\u00bb overflow=\u00bbvisible\u00bb gradient_direction=\u00bbleft_to_right\u00bb overlay_strength=\u00bb0.3&#8243; width=\u00bb1\/1&#8243; tablet_width_inherit=\u00bbdefault\u00bb animation_type=\u00bbdefault\u00bb bg_image_animation=\u00bbnone\u00bb border_type=\u00bbsimple\u00bb column_border_width=\u00bbnone\u00bb column_border_style=\u00bbsolid\u00bb][nectar_responsive_text inherited_font_style=\u00bbdefault\u00bb text_direction=\u00bbdefault\u00bb]\n<h4><strong>Para pedidos de 100 o m\u00e1s cocinas instant\u00e1neas de ramen, ofrecemos personalizaci\u00f3n del idioma del panel de control seg\u00fan la preferencia del cliente.<\/strong><\/h4>\n[\/nectar_responsive_text][\/vc_column_inner][\/vc_row_inner][\/vc_column][\/vc_row]\n","protected":false},"excerpt":{"rendered":"<p>[vc_row type=\u00bbfull_width_content\u00bb full_screen_row_position=\u00bbmiddle\u00bb column_margin=\u00bbdefault\u00bb column_direction=\u00bbdefault\u00bb column_direction_tablet=\u00bbdefault\u00bb column_direction_phone=\u00bbdefault\u00bb scene_position=\u00bbcenter\u00bb bottom_padding=\u00bb100&#8243; bottom_padding_tablet=\u00bb70&#8243; bottom_padding_phone=\u00bb50&#8243; text_color=\u00bbdark\u00bb text_align=\u00bbleft\u00bb row_border_radius=\u00bbnone\u00bb row_border_radius_applies=\u00bbbg\u00bb overflow=\u00bbvisible\u00bb overlay_strength=\u00bb0.3&#8243; gradient_direction=\u00bbleft_to_right\u00bb shape_divider_position=\u00bbbottom\u00bb bg_image_animation=\u00bbnone\u00bb gradient_type=\u00bbdefault\u00bb shape_type=\u00bb\u00bb][vc_column top_padding_desktop=\u00bb150&#8243; constrain_group_100=\u00bbyes\u00bb bottom_padding_desktop=\u00bb150&#8243; top_padding_tablet=\u00bb100&#8243; constrain_group_102=\u00bbyes\u00bb bottom_padding_tablet=\u00bb100&#8243; top_padding_phone=\u00bb60&#8243; constrain_group_104=\u00bbyes\u00bb&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1277","page","type-page","status-publish"],"_links":{"self":[{"href":"https:\/\/lazo.kr\/es\/wp-json\/wp\/v2\/pages\/1277","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/lazo.kr\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/lazo.kr\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/lazo.kr\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/lazo.kr\/es\/wp-json\/wp\/v2\/comments?post=1277"}],"version-history":[{"count":2,"href":"https:\/\/lazo.kr\/es\/wp-json\/wp\/v2\/pages\/1277\/revisions"}],"predecessor-version":[{"id":1556,"href":"https:\/\/lazo.kr\/es\/wp-json\/wp\/v2\/pages\/1277\/revisions\/1556"}],"wp:attachment":[{"href":"https:\/\/lazo.kr\/es\/wp-json\/wp\/v2\/media?parent=1277"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}